Alabama Motorcycle Dealer - Harley-Davidson & Buell of Dothan, Inc.

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Testimonials

A FEW OF OUR LONG TIME CUSTOMERS AND FRIENDS.

"I have a new 2008 Sportster XL883L ,I love it it's my first new Bike ,and I feel like a child with a new toy.My bike is beutifull and I thank very much all the people that work there for the attention and courtesy they have with me every time I go there . Thank you all. Barb."

By: Barbara Midland City,AL

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"I have been riding bikes since I was 16. (I'll soon be 60), and I have dealt with many dealerships in my life, but I can honestly say that I have never had a more pleasurable experience purchasing a bike as when I purchased my new Super Glide Custom at Harley Davidson at Dothan. If there were anything above a 5 star rating, you all deserve it. Extra kudos to our salesman Freddie and Cindy who took care of our financing. My wife and I walked through the door at 11:00 and by 1:00 My new Harley was picked out, bought and payed for. If you have any questions, they have the answers. There was no hard-sell tactics, just great people making you feel at home. Every department there was nothing short of A-1. You have the friendliest, most knowledgable staff of any dealership world-wide and my wife and I would like to thank you all for everything that you have done and we are looking forward to seeing you again when I bring my bike in for it's 1000 mile check up. Art and Samantha Long"

By: art Panama City,HI

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"I knew what I wanted when I went to the dealer and was helped right away. I previously owned a 2004 Road King and was in the market for the 105 Edition Electra Gluide Ultra and quickly made the purchase. It was easy and everyone in sales, financing and clothing was professional and made it a very pleasent experience. The dealership was awsome with everything you could ever need for your Harley. I have already returned and added to my collection of motor clothes and plan on returning. I have told my friends about the experience and I hope they will buy from Dothan Harley Davidson. A great bunch of people selling great products and enjoying it. Wish I had a job that fun!!"

By: Scott Chipley,FL

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"I am a business owner and as such I am very impressed with customer service and the product knowledge that I have received at your store."

By: Michael Enterprise,AL

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"I recently purchased my first Harley. The experience was very relaxed and informative. Adam was the salesman and Jim took care of the money part. Both of these men were patient, kind and understanding. I only had about a million questions and they answered every one as if I were their only customer. The young lady that took care of the application (I'm sorry I don't remember her name) was very professional and knowledgable. Thank you all for a very positive experience. I will be back!!"

By: Renny Bonifay,FL

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"Today we just bought our second bike from Dothan Harley. The first was bought in October and we just added a 2nd Screaming Eagle to our family. We love the store and everyone there. Today Sarah (the owner's wife) was there and visited with us while we were shopping and when Dutch (the owner)came in he was just as friendly as always! Jeremy has sold us both our bikes, we love him and all the sales staff that answers any question we have! Jean, Carol, Jessica, Elizabeth, and everyone in motorclothes is always helpful and calls us whenever something comes in that they know we might want. Parts always helps us get our bikes just right and Jim helped guide us through our decision today. Service is awesome, the first bike a Springer, came in from the factory with a couple of cosmetic blemishes and they had the replacement parts ordered before we ever even took delivery. Everyone there cares about what you buy as much as you do! Dutch was a part of all of it. It is truly the best place I have ever shopped for any motorcycle or major purchase! The people here care about each customer, there is no pressure, and they all make shopping so much fun. "

By: Shelley and David Panama City,FL

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"1/10/08 I bought the bike of my dreams. Talk about "EASY" to do! Harley Of Dothan has all the answers and the whole staff, sales through service, work together to make sure that every customer drives away smiling. A very special "thank you" goes to Adam our sales rep. He gives 150% and his attitued and smile proves his love for Harley."

By: Anonymous Defuniak Springs,FL

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"Dec. 7, 2007 Purchased my third bike from Harley of Dothan today. Just when I think these folks can't get any better at customer service, they prove me wrong! Every phase of all three buys was seamless and flawless. And every time I've dealt with the guys in service and parts, or the ladies in clothes/accessories, the experience has been equally as pleasant. These folks could write a best seller on great customer service. Kudos to Dutch, Bill and the entire management team for building a first class organization!"

By: Eric (Rick) Santa Rosa Beach,FL

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"I was in line to buy a 2006 Electra Glide Standard from another dealer. I was told about Harley of Dothan having a 2006 Street Glide for about the same price. Visited the store and dealt with Freddie, had the bike bought within an hour. The serivce department is great, Mark does a wonderful job!! "

By: Chris ashford,AL

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"I had been researching different dealerships, asking friends/riders about their experiences and trying to get a bearing on the right place to buy my new softail. During this time, Harley Davidson/Buell of Dothan was mentioned everytime as the place to make it happen. From the first phone call to the eventual "riding off the lot", it was nothing but pure pleasure. My family and I were treated as family. No pressure, all questions answered and a genuine interest in who we were, not just what we were there for. Smiles and friendly conversation everywhere! Special thanks to Freddy (sales) and Jeremy (finance) for making this an enjoyable experience! For sales, service, parts or accessories, this is truly the place to go."

By: Gary Fountain,FL

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"Ken Snow in parts promised me a few parts within a week and delivered. Kudo's to Ken and the Parts department.."

By: Kevin Chipley,FL

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" I dealt with a gentleman named Freddy, who was very professional and helpful. He sold me my bike over the phone, and I had been dealing with another dealer!!! I will be getting my first service in the near future, and I'm interested in looking at a 08 Screaming Eagle Roadking."

By: William-(Bill) Chipley,FL

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"Been to many HD dealerships across Fl and AL, but none can compare to the friendly service, sales, parts and accessories Dept at HD of Dothan. Adam Blackwell was very knowledgable about all the bikes and always pointed me in the right direction for all my other Harley needs. This was by far the no-pressure sales dept, unlike some other dealerhips Ive been to, and the prices are far below any dealership across the nation(believe me Ive looked.)You can buy with confidence from HD of Dothan, just ask for Adam Blackwell he's the Man to talk to. Larry "

By: Larry Crestview,FL

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"I've been to H-D Dealerships, in several states, but at Harley of Dothan. I recieved the best service and found the friendiest staff around. Special thanks to Denise."

By: Webster Laurel,MS

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"July07, currently in Bagdad, with the US ARMY was waiting on a 08 Road King Custom, but as we all know now, HD did not make a 08, so i tried to buy a 07 through the military ,and as normal i was late, they were out, so i emailed Freddy Riley ,and told him what i wanted,he stated they didnt have one , but he found one in Leesburg FL. Freddy took off work and went down there and bought this bike for me, if thats not customer service, i dont know what is.Thanks Freddy be home soon Donny Smith "

By: Donny dothan,AL

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"I purchased my 2006 Soft tail Deluxe from HD of Dothan lat 4th of July and I'm going to be at this years 4th celebration shortly after writing this. A 5 star Dealership! "

By: Steve Abbeville,AL

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"After moving to Defuniak Springs from New England in Dec of 05 I was looking for a dealer to have my bike serviced. After asking many people in the area,everyone I asked told me to take my bike to Dothan.I have been riding for 43 years and worked for a Harley Dealer after retiring from a utility company. I have nothing but good things to say about Harley Davidson of Dothan,I am very satisfied and look forward to future dealings with the shop. One thing for Keith - That dresser of mine is like a new bike with the big bore kit and cams - Thank you for a job well done"

By: Ted Defuniak springs,FL

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"I had a very good experience at HD of dothan. Everyone has been very helpful. When you walk through the door, you are greeted by a friendly staff. They make you feel like you belong to the Harley family. The salesman that helped me was Freddy Riley. He was very friendly and knew about the bike I wanted. He made sure that I got everything that I needed. He also made sure that I understood everything I needed to know about my new bike. I have always wanted to own a Harley, and Harley Davidson of Dothan helped make it Possible. I will be a return customer. I would like to say thanks to all of the staff at HD of Dothan. "

By: Timothy Malvern,AL

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"i have bought 2 harley from h-d of dothan.the most recent was 2007 super glide,adam is one of the best saleman around i would recommend him to any one looking to buy a new harley.also the service and parts dept are 5 star. overall this is a five star dealership!!! love the new bike!!"

By: chad chipley,FL

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"Freddie and his staff made the purchase of my new Heritage Classic a pure pleasure. The Service and Parts Dept. are very easy to talk to and helped me in every way. Harley Davidson of Dothan are #1 in my book...T-H-A-N-K-S "

By: Anonymous PSJ,FL

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"I would like to give a thumbs up to those guys at the Harley dealer in Dothan. Freddie is one easy going sales person and I recommend him to anyone that wants to seriously buy a Harley. I also like to thank John for his input on the upgrades to the motorcycle. He is the perfect guy to talk to when in doubt about what you want to do with your Harley (performace or chrome). I always trust his suggestions and in the end come out with what you want. I also like that he tries to get the most out of your money not get most of you money. Financing with Jim was painlessly easy and flexible. I am mostly impressed by how they remembered me from my last purchase. I will always go to Dothan to buy Harleys."

By: Glenn Panama City Beach,FL

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"Thanks to everyone at Harley Davidson shop, most of all Freddy Riley, We really enjoy our bike, Thanks for the great service."

By: Robert and Janet Newton,AL

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"I have had such a wonderful experience dealing with Harley of Dothan, that I sent my dad and my sister-in-law there and both of them bought a motorcycle. My husband and I have purchased 2 from there and if we were to ever get another one we will always come to Dothan. Freddie Riley always makes my family feel at home and he takes alot of time with you to make sure you are happy and satisfied. Thank you Freddie for taking great care of us!! Robby & Shelley Wright"

By: shelley defuniak springs,FL

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"WOW, Thats how I describe my experience with Harley of Dothan, you guys are doing it right, Lets start with Freddie, he knows his bikes and what a pleasure it is to work with him on my recent purchase (low rider), my daughter and son-in-law introduced me to him,this guy knows how to work with customers, been a while since I've ridden a bike but he made me feel right at ease,no pressure at all, recentley come in for some accessories and was blown away by the rest of your staff,serv dept is like no other, it sure is a pleasure wkg with people that truly want to help you, sales has got it going on with out a doubt all the way down to the sweet ladies in the other end of the bldg, everyone always smiling and just letting you browse at your leisure, my local dealer needs to check ya'll out, again I'm new to this but I know a great place to hang out when I see it, owners be proud you have truly captured what cust service is all about, you must of hand picked each one of these employees cuz they know their stuff, can't wait till I need to buy some more Harley stuff. Bruce, Niceville Fl "

By: Bruce Niceville,FL

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"I give Harley of Dothan a thumbs up on my recent purchase.Was looking for a particular model and color and found it on your website.Made contact over the internet and phone.And made the trip and was very happy I did.I felt like other dealerships in the area especially west of P.C. hardly made you feel welcomed.Felt very comfortable dealing with Ya'll.Harley of Dothan /sales made the whole experience worthwhile."

By: Richard Panama City,FL

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"I had a bad tire and needed to have it replaced right away. I called to see if they had one in stock and if they could install it the same day. They had the tire and installed it by noon the same day. Everyone was courteous and friendly. I was waited on promptly and the work was done when promised."

By: Gary R, Lynn Haven,FL

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"My buddy and I are new riders, and when looking at bikes we stopped in the Harley dealership on a whim. Everyone was so friendly and helpful, from teaching us about the bikes to giving us info on the motorcycle safety course, we knew we had come to the right place. After that we didn't look at any other bikes, but kept coming back to your dealership over the next month to choose the bikes we wanted. When we finally made our purchase, Freddy really made the experience complete, not only providing superior customer service, but giving us the confidence that Harley is our brand for life. After purchasing the bikes, forcing Freddy to work past closing, he then went far out of his way to use his own trailer to tow our new bikes to our doorstep all the way in Enterprise well after 8pm. To us, this demonstrated not only Freddy's above-the-rest commitment to customer service, but also reassured us that Harley-Davidson of Dothan is a group of motorcycle lovers we can trust! Thanks for everything, Sean and Jim"

By: Sean Enterprise,AL

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"thanks to all the guys in the service department for helping me out on my nighttrain.it like to die on me going down the road,,,,and thats not good. so now my 9 year old boy can ride with me again'' so it helps to take it to a dealer that knows there stuff. even if you have a dealer closer... thanks again, john "

By: john panama city beach,FL

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"I am 53 and have been riding scooters since 14. I have had hundreds of Harleys and never had one with shocks. I have a new chopper but the FLHXI Street Glide continued to catch my eye. I stopped in and took home the sweeetest bike I have ever had. My experience was so straight forward and the Sales and Finance did such a good job I have bragged about them to several friends that live in Atlanta. If your buying a Harley and satisifaction to the customer, and the process simple, and without problems,then you should buy your bikes from thease guys, They are the best. "

By: Mike Panama City Beach,FL

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"Last Saturday, I rode over to attend the open house and get some work done on the bike (05 FXDLI). I just want to say how awesome your service dept team is. Keith makes you feel like your bike and your questions are all he has to do that day. He takes time to explain the important things that other dealerships I've visited just don't do. Stephen, the young wrench who worked on my bike impressed me with his attitude and professionalism. He called me back to show me the tread depth on my tire (it's borderline) and while I was back there, took the time to answer several questions I had. On top of that, I had an annoying issue with my clutch lever and Stephen corrected the issue completely. Let me put it this way, I don't want another person touching my hawg unless Stephen is right there to say it's okay. On second thought, he's the only person I want working on my bike! Mark also took the time to answer my questions and explain everything to my satisfaction. Bottom line Dutch, whatever you're paying those guys is not enough. Thanks for having such a super team of professionals around to make trip, worth it!"

By: Kurt Crestview,FL

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"Very friendly staff that made me feel comfortable in the store. I appreciate courteous service more than almost anything. Thay all seemed genuinely helpful."

By: Bruce Panama City,FL

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"Awesome experience. I felt like part of the family. I brought my whole family to pick up my bike and they made us all feel at home. Everyone was very friendly. Unlike my local dealer, everyone talked to us. Very smooth and easy purchase with financing and any questions I had. I highly recommend these guys... it was worth the 2 hour drive for the experience I had. I will never visit my local dealer again!!!"

By: Matt Crestview,FL

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"You have an absolutely great staff. They are very knowledgeable and helpful. Matt in parts, Freddy in sales and Leigh in accessories are the three my boyfriend, Charlie Goodrich, and I have been helped by. Charlie bought his FXDWGI elsewhere but will not go back because of the level of service your dealership has provided to us both! Keep up the good work! We appreciate it. Kay Moore"

By: Kay Panama City Beach,FL

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"A great buying experience everyone was great to work with, Adam my salesman took care of every detail and question I had. Parts department was also great with ordering all the accessories. The Bike looks Great!!!! "

By: Mark Chipley,FL

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"I've never received nothing but the best service and attitude from H-D of Dothan. I have bought three motorcycles from them and would never buy a new one anywhere else."

By: Dan Panama City,FL

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"Purchased my second bike from HD of Dothan in less than a year. First experience was exceptional...and the second was no different. I did my homework and contacted the sales team by email to inquire about availability of the bike I was most interested in purchasing. They had what I wanted and we did much of the financing and paperwork over the phone. When I went to pick out the precise bike, it was a smooth process from arriving at the dealership at about 8:45 a.m. until I drove out at 11:15 a.m. The staff, as always, was great, even though they were quite busy that day. I have one dealership much, much closer to me, but HD of Dothan will be the folks I turn to for Harley-Davidson motorcycles, service and accessories. Thanks guys!"

By: Eric (Rick) Santa Rosa Beach,FL

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"This was my second harley bought first one never got the customer service from local dealer that I got by shopping at Dothan Harley, I will be back, such a friendly staff including the owner who met at the door and knew me by name upon a return trip to the dealership. It was all about helping me, not saying no we cant do that. I will tell all my friends about this place. Larry in Milton Fl."

By: Larry Milton,FL

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"Just bought the new Buell XB12X. I have been dealing with Freddy since Sept. 2005 to get one and he did his best to get it here. A little later then expected but he kept on it and got it ready as soon as it came in. You guys do a great job down there. Your the only Buell dealer around that seems to care about the brand. Keep up the good work."

By: Brian Montgomery,AL

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"Awesome staff -friendly and helpful without being pushy. Always fun to shop here! "

By: michelle enterprise,AL

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"I would like to thank you all for my first motorcycle purchase. Explaining to me all specifications about my 2006 ROADKING bike was very helpful. Everyone was very courteous and patient. THANKS H-D OF DOTHAN!!! If I was to purchase another motorcycle, I will go directly to you guys. Thank you for being friendly yet professional. I would especially like to thank Freddie Riley for giving us all of his undivided attention! Sincerely, Mr.& Mrs. Berrios"

By: Humberto Dothan,AL

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"I had a wonderful experience, Harley of Dothan was the best. Much better than my local dealership. You guys made it as easy as possible. Thank you very much, Eric Adkins"

By: Eric Navarre,FL

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