Harley-Davidson® of Dothan
2418 Ross Clark Circle S.W.
Dothan, AL 36301
US
Phone: 334.792.0063
Email:
Fax: 334.712.0330

Harley-Davidson® of Dothan Customer Testimonials

 
I can say that I was treaded with greatest respect when buying my bike, by the hole staff. My sale's man, Tim Whitehead was very knowable in helping me pick the right bike (2013 Wide Glide). It is a great dealership.

Thanks to the hole staff.Bob
-Anonymous
Overall Rating: Star Star Star Star Star
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All of the staff were great, I don't have one bad thing to say from getting the exact helmet I wanted to the exact V-Rod I wanted. I just purchased it this week and can honestly say that the sales team definitely went the extra mile to ensure I was very happy with my purchase. I will be recommending this dealership to everyone I know who is in the market for a new or new to them bike.
By: Rick Livingston
Overall Rating: Star Star Star Star Star
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I purchased my Harley through military overseas sales and recently picked it up at Harley-Davidson of Dothan. I wanted to extend a heart felt thank you to all the staff for making my first Harley Davidson purchase a most memorable one. Whether I was asking a question about sales, service, parts, or administration the staff was well versed and knowledgeable. I look forward to visiting your store for all my Harley-Davidson needs in the future and again, thank you for a great experience!

One Very Satisfied Customer
By: Steven Desourdy
Overall Rating: Star Star Star Star Star
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During a 5000 mile trip out west I unexpectedly needed to revert to standard pipes to replace the aftermarket slip-ons. The parts manager had a set of take-offs, the service department installed them in 30 minutes, and I was on my way. Pricing was more than fair and the courtesy and timely attention were top-notch. This is the type of customer service that only comes from good management, excellent training and employee empowerment. Thanks and congratulations to Dothan Harley for running such a great dealership. Ted
-Anonymous
Overall Rating: Star Star Star Star Star
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I bought a used 09 Dyna back in January and the Cobra fuel management system failed a couple of days ago. Harley of Dothan repaired the bike and rather than have me pay the $450.00 they stood behind their product. I was charged 0, zero. Thank you for everything.
By: Wayne Turnmire
Overall Rating: Star Star Star Star Star
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Wonderful people, great experience. Got a great deal on a used sporty and the entire staff made me feel like family. Thanks guys, I look forward to shopping there again.
By: Jeff Walker
Overall Rating: Star Star Star Star Star
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I bought the 09 Dyna Superglide on Saturday. Guys the trip from Dothan to Marianna was my 1st time on a Harley and I fell in love. Awesome bike, everything about it was outstanding. Thank you for everything. Wayne
By: Wayne Turnmire
Overall Rating: Star Star Star Star Star
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this is the 4th harley our family has puchased from this dealership and by far i cant believe how increditable the staff is here they gave me a great deal and a very fair trade had the new bike ready and waiting for us when we got there. once we arrived they had the paperwork done very quickly so we were able to be on the road home without a wait. please make sure you visit them when you are in the market for a new or used harley you too will find by far the staff here is second to none and other dealerships need to take notice.... thanks again for very thing you all have earned our biz for life
By: mark deuschle
Overall Rating: Star Star Star Star Star
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Bought my 2012 Dyna Switchback shortly after they arrived at Harley of Dothan. I had been looking for a red Harley for a few months. When I saw the Switchback online I knew I had to go see her. Well, I took a test drive and knew this was the bike I had been waiting for. I traded in my metric cruiser and got a more than fair price for her. And the guys at Harley of Dothan worked with me to get my new ride comfortable for me. Bill even got involved when it came to getting a seat that was comfortable for me. The Service department and the parts department have been awesome. They have worked with me to get parts for a brand new model from Harley. And I can now say that I am really happy with my bike. I ride 24/7, 365. I don't own an automobile, and I have no concerns about riding this bike every day. Thanks to all of the people at Harley of Dothan. I am now and will continue to be a loyal customer.
By: Doug  Bell
Overall Rating: Star Star Star Star Star
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great place to buy or have your bike serviced friendly staff in all dept. great time everytime in there with freddie and jeremy
By: joe henley
Overall Rating: Star Star Star Star Star
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Bought my new for 2012 Harley-Davidson Dyna Switchback from Harley-Davidson of Dothan. Freddie and all of the other guys at HD of Dothan were great. They did and continue to work with me to make me completely happy with my new bike. I highly recommend HD of Dothan to anyone looking to get on a Harley.
-Anonymous
Overall Rating: Star Star Star Star Star
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I have been dealing with Dothan HD since 1987 and have referred many friends to the service and sales departments. Dutch and his family have always been very respectful and the service in all areas has always been outstanding. In June I purchased a new bike and of course I came to Dutch's to find a new ride. I really didn't think I could make a deal with a 1998 trade-in. I must say up front that Tim Perry and the sales staff worked wonders and made a deal I could not refuse. Tim has made a friend for life and I continue to refer my friends to him. He has followed up with me since my purchase to make sure everything was alright. Of special note I must say Tim, Paul (from Parts) and Mr. Dutch were patient, talked and explained everything to my wife making her feel right at home. When we came to pick up the bike all the processing( I can't remember the young lady who did all the paper work but she was very helpful and did a outstanding job and bike prep (Service Dept.) was done in a superb manner. Dutch has a winning family at his dealership one I would highly recommend. Very Respectfully, Dan
By: Dan 
Overall Rating: Star Star Star Star Star
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I love my new 09 Heritage Softail Classic! Thank you Bill and Freddy! Everyone was great. My husband and I told you everything we wanted on the bike, and "Poof" it was there. When we arrived to pick the bike up, I was so excited and everyone was great. Thank you for everything Bill and Freddy. After shopping around there is no other dealership we will go to, the customer service is unbeatable. Get ready guys, you will be hearing from us soon to order the other bike! David and Tracey
By: Tracey 
Overall Rating: Star Star Star Star Star
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Just a note to say thanks for a great experience! I brought my Bike in for 1000 mile service the other day and to install new handle bars a chrome front-end kit and to pick up some parts. wow what a super job the Service and Parts Department did. Every thing was done in a very professional manner and the bike was cleaner than when I brought it in. I want to thank Tim Perry and the Sales Manager for doing every thing we agree to when I purchased the bike. You all have earned my respect and future business. Respectfully, Dan
By: Dan 
Overall Rating: Star Star Star Star Star
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Extraodinary buying experience. Jeremy, Freddy, and Alan were unbelievably honest and no nonsense from the beginning. There were no hidden agendas and the motorcycle is a fantastic machine! This dealership is full of true enthusiasts and the staff's professionalism exudes in every aspect of their conduct. I recommend this dealership to anyone who is looking for an up front, customer-service oriented, and honest dealership.
By: Joseph 
Overall Rating: Star Star Star Star Star
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Awesome Job!! This is my fourth bike and Freddie and staff were the most professional group that I have had the experience to purchase a bike from to date. My overall experience has been positive as Dothan Harley is truly about building relationships and not in the business in selling you a bike and forgetting about you. This became very clear when I had a few small issues that were quickly and professionally resolved by Jeremy. Dothan will always be my HD dealer of choice and will always come highly recommended by me to all future HD owners. Thanks Guy’s.
By: Mike 
Overall Rating: Star Star Star Star Star
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I was on my way from Conyers, Ga to Panama City. My bike had a problem with it's battery. It was on a monday and the service dept was closed, however the service manager went above and beyond and worked on the bike. I had to be in PCB for a meeting on Tuesday morning and I can not express how thankful I was that he took the time and got me back on the road. As I waited for him to repair my bike.. all of the other people were friendly and very helpful. I would recommend this dealship over all others. great attitude and service
By: Jessie 
Overall Rating: Star Star Star Star Star
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After 35 years of abstinence from bike riding the wife and I (at her insistence) purchased a 2008 Ultra-Classic from the Dothan staff; but not before checking out other sources. To say I made the right location selection is an understatement. I have never been more pleased in dealing with the Dothan sales and maintenance staff. Jean and Carol from the clothing department; what a hoot; and on top of that they are professional and know their stuff. When it comes to sales Tim provides the details necessary to make the deal on our new 2010 Limited while Jim finalized the papers making it a short and sweet event. Our new 2010 Limited was our second transaction in two years with Dothan staff. This purchase was based on my 2008’s performance supported by Keith’s professional maintenance staff affording us the pleasure of completing over 29000 miles in less than two years ; the Ultra never burped once. Our new Limited’s 5000 mile check up was just completed by the professional Dothan maintenance staff after we recently completed a trouble free trip to the Dragon and Blue Ridge Parkway. PS. Rumor has is there is a new Dealer coming to Panama City Beach in 2010. Based on past demonstrated performance I intend to stay with Dutch’s’ top drawer team at Harley Davidson of Dothan. Dave, Panama city FL 32404
By: Dave 
Overall Rating: Star Star Star Star Star
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I just bought my first bike from HD of Dothan and the service is the best that I have come across. Freddy and staff were very informative and professional. I would recomend to anyone their services. Thank you to the fine people that work at Harley Davidson of Dothan for your getting me riding.
By: Jason 
Overall Rating: Star Star Star Star Star
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I just purchased my first Harley. It is an 06 Dyna Super Glide and I can't put into words the enjoyment it has given me since I made the purchase. Jeremy and Freddy were as professional as any sale personnel I have dealt with and made me feel right at home. Jim, the financial guru, made my purchase as painless as possible and explained everything in great detail. I will recommend this dealership to anyone who ask me about the experiences. In an old Navy venacular "BRAVO ZULU" which mean a job well done for the team at Harley of Dothan.
By: Joseph 
Overall Rating: Star Star Star Star Star
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I was stranded on the side of the road for the second time on my way home to Atlanta. My bike was towed to Dothan Harley Davidson. Keith Decker and his team figured out the problem and fixed it very quickly. I had my bike looked at by 2 other dealers and they couldn't figure it out. I wish you were closer I would come to you for all my service and sales needs
By: Patrick 
Overall Rating: Star Star Star Star Star
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Dutch, I want to thank you for listening to God when you hired Keith Decker. Keith has always gone the extra mile to take care of my motorcycle needs and make you and Harley of Dothan look exceptional. He has represented himself, you, and the dealership as much more than just a place of business. He has been a true friend in the motorcycle community, helping people as your ambassador. Thank you for listening to God and congratulations on a very wise choice. Take good care of Keith.
By: James  H
Overall Rating: Star Star Star Star Star
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Top notch facility and staff. Thanks for the pleasant experience. Safe journey brothers & sisters.
By: Keith 
Overall Rating: Star Star Star Star Star
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It is very easy and a pleaure to deal with all the people at Harley Davidson Dothan al
By: Larry 
Overall Rating: Star Star Star Star Star
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I bought my first HD from Freddy at this shop. Freddy treated me like family. I didn't feel like a stranger was selling me a vehicle. He called me as soon as possible when I asked about the bike over the internet and gave me a fair price. I would recommend Harley of Dothan to anyone looking to purchase a new or used HD. My experience was great. Thanks Freddy, I love my bike
-Anonymous
Overall Rating: Star Star Star Star Star
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Recently bought a unit from Dothan Harley. They proved to me and others in my area, why I should always buy from them. Two weeks after I purchase a unit, I became unsatisfied with the unit due to some problems beyond the control of Dothan Harley, Dutch, Tim, and Jeremy immediately and without any hesitation refunded any money I had invested in the unit and took the bike back. Dutch said, it was the Christian thing to do, he wanted me satified with the bike and that buying a Harley should be a joy. So he understood why I was unhappy and would do whatever he could to make my buying experience a pleasure. I am glad to know that all the staff at Dothan Harley are the type of business that I want to deal with.
By: Richard 
Overall Rating: Star Star Star Star Star
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Outstanding place to do business. The staff are extremely courteous and knowledgeable about their product. Couldn't ask for better service.
By: Byron 
Overall Rating: Star Star Star Star Star
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I've owned and rode harleys for 20yrs, and have never had a dealership treat me so good, even though I have a local dealer this dealership rolled out the red carpet from the sales department to the part dept to the service dept they have earned all my biz for life i will make the 100mile drive to have them do all my services instead of using my local dealership. they are truely the best I've ever delt with.... guys thank you again for showing me what a top notch dealership truely is.....
By: Mark 
Overall Rating: Star Star Star Star Star
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Outstanding place to do business. The staff are extremely courteous and knowledgeable about their product. Couldn't ask for better service.
By: Don Sharon 
Overall Rating: Star Star Star Star Star
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and yet again i'm completely amazed at the high level of customer service at this dealership.... i brought my 2011 street glide in for its first service along with another bike for a friend Shawn and Keith made sure the bikes were ready for us when they said and did top notch work. while visiting the show room Tim, Freddy, and Jeremy all came up to me and inquired about if i was enjoying my new bike and wanted to make sure i didnt have any questions. Stephen in the parts dept went the extra mile to take care of my friend which has earned the dealership another new customer.... great job guys.......
By: Mark 
Overall Rating: Star Star Star Star Star
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My wife just purchased me a 2011 Wide Glide as a welcome home gift. I'm currently serving in Afghanistan and will be home in about 2 weeks. I would like to thank Freddy and the Dothan team for treating her like gold. This is the second bike we have purchased from Dothan HD and their team hospitality and professionalism is second to none. I look forward to getting home and picking up my new bike.
By: Rick 
Overall Rating: Star Star Star Star Star
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Great Sales Staff very easy to work with. This is my second purchase in the last 4 years from this Dealer. I recommend these guys to anyone. Special thanks to Jeremy and Jason.
By: Austin 
Overall Rating: Star Star Star Star Star
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Jeremy and the team made this purchase as good as my harley before they sold me. This is one of the best staffed dealerships I've been to they all are very helpful and willing to make any transaction from the purchase of a harley to just a quart of oil an great experience thanks again to Jeremy, Freddy and Tim for everything
By: Mark Lynn 
Overall Rating: Star Star Star Star Star
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